Team Details
Katie Kortschaga
Founder & Creative Experience Architect
Katie Kortschaga is the Founder & Creative Experience Architect at The Memorial Collective. With over 10 years of experience in the funeral profession at FrontRunner Professional, she translates complex vision into clear, meaningful experiences that reflect a business’s true value and move people to trust and act.

Areas of expertise
Katie specializes in helping professionals and innovators clarify their value and communicate it with confidence. Many organizations know they offer something meaningful but struggle to express it in a way that feels cohesive, modern, and credible. Katie works at the intersection of design and user experience to bring clarity to complex ideas, translating vision into tangible, market-ready experiences that support sustainable growth.
Her background in graphic design, UI/UX, and brand systems allows her to move from high-level vision to practical execution. She designs intuitive digital experiences, establishes brand direction, and creates the initial architecture that teams can confidently build upon. By understanding both the operational realities of funeral service and the emotional journey of the end user, she ensures that every touchpoint feels intentional, credible, and human.
Business expertise
User Experience (UX) Architecture – Designing intuitive digital pathways that prioritize clarity, ease of use, and emotional sensitivity for families and partners.
Visual Identity Systems – Establishing cohesive visual standards including typography, colour palettes, layout frameworks, and brand elements to ensure consistency across platforms.
Website & Digital Experience Design – Creating modern, conversion-aware websites that align strategic goals with user needs.
Concept Development & Market Readiness – Shaping emerging ideas into structured, presentable expressions that can be confidently introduced to the market.
Creative Systems & Implementation Frameworks – Building foundational brand and experience architecture, then equipping teams with clear standards to execute and scale.